Technology
I am not getting the recovery email for forgot password.
If you have attempted to recover your password but have not received the email, please check your spam folder.
I can't login to Classlink.
You can access Classlink here, or by clicking "Classlink" from the Parent or Student pages on the website. Be sure to use your username (first.last) and your password (last 4 digits of student ID).
How do I access Google Classroom?
You can access programs like Google Classroom, Canvas, Outlook, etc., by logging into Classlink.
In the Internet down?
Here is a helpful link. This page will let you see the status of all of our Life School digital systems.
What do I do if my child's device was broken or stolen?
Please send a note to tickets@lifeschools.net. Be sure to include details about your name, contact information, and technology situation. A technology representative will be in touch regarding repairs or replacement.
Who do I contact for technical support?
I don't think my child has access to Classlink.
Classlink uses a single sign-on service that ties to the student account. You can login to Classlink using the same username (first.last) and password (last 4 digits of your student ID). If your student can access his or her device and email but not Classlink, please send an email to tickets@lifeschools.net.
What kind of devices do students receive?
Students in grades K-2 receive a Chrome Tablet. Students in grades 3-12 receive a Chromebook.
Does Life School offer hotspots?
Life School offers Internet hotspots for families who need Internet at home.
How do students login to Google Classroom?
I'm not able to login.
For students, please check to make sure you are using the correct username (first.last) and password (last 4 digits of your student ID). If the issue persists, you may submit a ticket through our help desk platform: HappyFox.
For staff, please use your standard login information. If you are unable to access your accounts, you may submit a ticket through our help desk platform: HappyFox.
Do students take devices home each night?
Students in grades 7-12 take devices home. Grades K-6 have the option to take the devices home each day. Teachers or campuses may choose to require home usage for grades 3-6. No required assignments for devices will be issued to K-2 students. The full details are available in the 2022-2023 One-to-One Guidelines.
Can students use their phones during school hours?
The current device policy can be found in the Parent and Student Handbook.
When does my child obtain their device?
The distribution process varies by campus. To find out the dates and times for your campus, you can contact your campus from the contact information page.